Trust Center - AmpUp

AmpUp

AmpUp is the leading electric vehicle (EV) charging operating system that enables drivers, hosts, and fleets to charge stress-free. Our technology makes it easy for businesses and property owners to manage multiple charge stations and locations in one platform. We enable our customers to achieve their electrification goals faster and easier than they imagined possible.

Controls

Updated 13 minutes ago

Infrastructure Security

Control Status
Encryption key access restricted
The company restricts privileged access to encryption keys to authorized users with a business need.
Unique account authentication enforced
The company requires authentication to systems and applications to use unique username and password or authorized Secure Socket Shell (SSH) keys.
Access control procedures established
The company's access control policy documents the requirements for the following access control functions:
- adding new users;

- modifying users; and/or

- removing an existing user's access.
Production database access restricted
The company restricts privileged access to databases to authorized users with a business need.
Firewall access restricted
The company restricts privileged access to the firewall to authorized users with a business need.
Production network access restricted
The company restricts privileged access to the production network to authorized users with a business need.
Access revoked upon termination
The company completes termination checklists to ensure that access is revoked for terminated employees within SLAs.
Unique network system authentication enforced
The company requires authentication to the "production network" to use unique usernames and passwords or authorized Secure Socket Shell (SSH) keys.
Remote access MFA enforced
The company's production systems can only be remotely accessed by authorized employees possessing a valid multi-factor authentication (MFA) method.
Remote access encrypted enforced
The company's production systems can only be remotely accessed by authorized employees via an approved encrypted connection.

Organizational Security

Control Status
Asset disposal procedures utilized
The company has electronic media containing confidential information purged or destroyed in accordance with best practices, and certificates of destruction are issued for each device destroyed.
Anti-malware technology utilized
The company deploys anti-malware technology to environments commonly susceptible to malicious attacks and configures this to be updated routinely, logged, and installed on all relevant systems.
Employee background checks performed
The company performs background checks on new employees.
Code of Conduct acknowledged by contractors
The company requires contractor agreements to include a code of conduct or reference to the company code of conduct.
Code of Conduct acknowledged by employees and enforced
The company requires employees to acknowledge a code of conduct at the time of hire. Employees who violate the code of conduct are subject to disciplinary actions in accordance with a disciplinary policy.
Confidentiality Agreement acknowledged by contractors
The company requires contractors to sign a confidentiality agreement at the time of engagement.
Confidentiality Agreement acknowledged by employees
The company requires employees to sign a confidentiality agreement during onboarding.
Performance evaluations conducted
The company managers are required to complete performance evaluations for direct reports at least annually.
Password policy enforced
The company requires passwords for in-scope system components to be configured according to the company's policy.
MDM system utilized
The company has a mobile device management (MDM) system in place to centrally manage mobile devices supporting the service.

Product Security

Control Status
Data encryption utilized
The company's datastores housing sensitive customer data are encrypted at rest.
Control self-assessments conducted
The company performs control self-assessments at least annually to gain assurance that controls are in place and operating effectively. Corrective actions are taken based on relevant findings. If the company has committed to an SLA for a finding, the corrective action is completed within that SLA.
Data transmission encrypted
The company uses secure data transmission protocols to encrypt confidential and sensitive data when transmitted over public networks.
Vulnerability and system monitoring procedures established
The company's formal policies outline the requirements for the following functions related to IT / Engineering:
- vulnerability management;

- system monitoring.

Internal Security Procedures

Control Status
Continuity and Disaster Recovery plans established
The company has Business Continuity and Disaster Recovery Plans in place that outline communication plans in order to maintain information security continuity in the event of the unavailability of key personnel.
Continuity and Disaster Recovery plans tested
The company has a documented Business Continuity/Disaster Recovery (BC/DR) plan and tests it at least annually.
Cybersecurity insurance maintained
The company maintains cybersecurity insurance to mitigate the financial impact of business disruptions.
Configuration management system established
The company has a configuration management procedure in place to ensure that system configurations are deployed consistently throughout the environment.
Development lifecycle established
The company has a formal systems development life cycle (SDLC) methodology in place that governs the development, acquisition, implementation, changes (including emergency changes), and maintenance of information systems and related technology requirements.
SOC 2 - System Description
Complete a description of your system for Section III of the audit report
Whistleblower policy established
The company has established a formalized whistleblower policy, and an anonymous communication channel is in place for users to report potential issues or fraud concerns.
Board oversight briefings conducted
The company's board of directors or a relevant subcommittee is briefed by senior management at least annually on the state of the company's cybersecurity and privacy risk. The board provides feedback and direction to management as needed.
Board charter documented
The company's board of directors has a documented charter that outlines its oversight responsibilities for internal control.
Board expertise developed
The company's board members have sufficient expertise to oversee management's ability to design, implement and operate information security controls. The board engages third-party information security experts and consultants as needed.

Data and Privacy

Control Status
Data retention procedures established
The company has formal retention and disposal procedures in place to guide the secure retention and disposal of company and customer data.
Customer data deleted upon leaving
The company purges or removes customer data containing confidential information from the application environment, in accordance with best practices, when customers leave the service.
Data classification policy established
The company has a data classification policy in place to help ensure that confidential data is properly secured and restricted to authorized personnel.

Vanta connects to a company's core systems to continuously monitor these controls.