FAQ
How do I prepare for my fleet of electric vehicles?
What happens if there is a power outage while my car is plugged in? Does the station keep charging once power is restored?
What happens if a car if the charging station loses connection to AmpUp while my car is plugged in?
AmpUp Plans & Pricing (2023 Update) FAQ
Which utility rebate programs is AmpUp approved for as a software vendor?
Do I need to have reliable internet connectivity to use a networked EV charging station?
Can I use any cable to charge my electric vehicle?
Do I need an electrician to install an EV charging station?
What kind of data do EV charging stations monitor and collect?
What is the difference between a “smart” charger and a “dumb” EV charger?
What are the benefits of a networked station?
Do I need a membership to utilize an EV network?
What is the difference between a networked and non-networked station?
Are EV charging stations ADA-compliant?
How will more EV charging affect my utility’s ability to manage the grid?
What are time-of-use (TOU) rates and off-peak charging?
How much will my utility company bill me to charge at home?
What is considered a public charger in the State of California?
What are carbon offsets or credits?
What is CTEP?
Are there federal policies which support electric vehicle and EV charging adoption?
What are your payment processor's terms and conditions?