Using the AmpUp Web App – Support Center

The AmpUp web app is a lightweight version of our app that opens in your phone’s browser when you scan a charger’s QR code directly with your phone’s camera. It allows you to start or manage a charging session without downloading the mobile app.

Important Things to Keep in Mind When Using the Web App

Keep the browser tab open

• Do not refresh or close the tab.
• If the browser refreshes automatically (even in the background), the active session may be lost.

Keep the tab running in the background

• You may switch apps, but avoid closing or force quitting your browser.

Use the mobile app when available

• The mobile app provides a more stable experience and helps prevent stuck or lost sessions.
• It’s recommended for starting, monitoring, and ending charging sessions.

Contact Support if you encounter a problem with the web app.