Advanced Pricing Settings (PRO) – Support Center

Advanced Pricing Settings PRO

Our Pro enables a more sophisticated pricing structure for your locations.

The Pro Plan enables a more sophisticated pricing structure for your charging locations through the AmpUp Community Manager.

All site hosts on Core and Pro plans can set pricing by time (per hour) or by energy (per kWh). With Pro, you also have access to Tiered Pricing and Time-of-Use (TOU) Exemptions for greater flexibility and cost control.

Setting up Tiered Pricing by Energy

Tiered pricing by energy lets you apply different rates for different amounts of energy used in a single session.

Example:

This helps you incentivize shorter or longer charging sessions based on your goals.

Setting up Tiered Pricing by Time

Tiered pricing by time lets you charge different rates based on how long a vehicle remains plugged in.

Example:

This can help increase charger availability by encouraging drivers to unplug once fully charged.

How to Create Time-of-Use (TOU) Exemptions

Exemptions apply only to fixed Pricing by Energy and by Time pricing.

Click Add Exemption.

Don’t forget to Save your location settings at the bottom of the page.

Use tiered pricing and TOU exemptions together to manage demand, control costs, and incentivize drivers to charge during off-peak times.

Session Limits & Idle Fees

You can set a session limit to control how long a driver can remain connected to a charger. Session limits help you manage charger availability and encourage turnover.

Idle fees can also be enabled to motivate drivers to move their vehicles once charging is complete, freeing up the station for others.

If you don’t want to enforce session limits or idle fees, simply keep the session limit set to 0 and leave idle fees disabled.

Save Your Changes