Privacy Policy

Effective July 16, 2026

This Privacy Policy (“Policy”) describes how AmpUp collects, accesses, uses, discloses, and otherwise processes your information.

AmpUp, Inc. (“AmpUp,” “we,” “us,” or “our”), provides software solutions and services for electric vehicle (EV) drivers, charging infrastructure hosts and other stakeholders to support EV adoption and reduce range anxiety.

This Privacy Policy applies to data processing related to all of our products, services, and websites, including our AmpUp mobile and web applications and cloud based software solutions, your AmpUp account (if you have registered or are registering your account), and AmpUp identifiable QR codes. To make this Privacy Policy easier to read, our products, services, websites, mobile and web applications, and our other online or offline offerings are collectively called the “Services.”

An Important Note: This Privacy Policy does not apply to any of the personal information that we process on behalf of our customers through their use of our Services (“Customer Data”). Our customers’ respective privacy policies govern their collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Privacy Policy. Any questions or requests relating to Customer Data should be directed to our customer.

Personal Information That We Collect

By using our Services you acknowledge that you are familiar with this Privacy Policy and that you permit us to process your personal information in accordance with this Privacy Policy.

1. Information You Provide Directly to Us The categories of personal information we collect will depend on how you interact with us, our Services, and the requirements of applicable law. Personal information we may collect includes:

• Account Registration Information: If you register for an account with AmpUp, we may collect your first and last name, address, e-mail address, title, telephone number, address, postal code, country, as well as information about your vehicle such as vehicle ID number (“VIN”), make, model, color, and/or information about your EV charger.
• Charging Network Data: When you use AmpUp Service, we may collect information that will be associated with you such as, charging session date, start time, end time, duration, identification number, charging port identification number, fees associated with each charging session, pricing policies, and energy load information such as current and voltage.
• AmpUp Operated Station Data: If you operate a charge station using AmpUp for commercial or public use (a “Site Host”), we collect certain information from you as a Site Host, such as contact details and the Site Host’s affiliation or association to a company account, as well as personal information of authorized users who may access the Services on behalf of the site host. If you own or operate a charge station using AmpUp for home use, we may collect session and scheduling data, information relating to the WiFi network you connect to the station, geolocation of the station, and other data you input into the home station.
• Fleet Operator: If you operate a fleet of vehicles, we may collect the personal information about your authorized drivers and operators that you provide in connection with the Services, as well as the information relating to their use of the Services, such as geolocation, charging sessions, and other vehicle activity or telematics.
• User Content: The Services may allow you to upload content, such as images and photos, and communications with other users. Any information you provide using the public sharing features of the Services will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.
• Payment Information: AmpUp collects your payment information necessary for accessing charging stations that are not free-for-use. AmpUp does not store any of your payment card information, such as credit card numbers, Google Pay or Apple Pay information, within the AmpUp platforms, but rather uses a secure third-party platform that passes very stringent data protection and security standards. AmpUp is PCI compliant via Apple Pay, Google Pay, and Stripe. While we do not directly collect or store any payment card information entered through our Services, we may receive information associated with your payment card information (e.g., your billing details).
• Your Communications with Us: We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us.
• Surveys: We may contact you to participate in surveys. If you decide to participate, we may collect personal information from you in connection with the survey.
• Conferences, Trade Shows, and Other Events: We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.
• Sweepstakes or Contests: We may collect personal information you provide for any sweepstakes or contests that we offer. In some jurisdictions, we are required to publicly share information of sweepstakes and contest winners.
• Business Development and Strategic Partnerships: We may collect personal information from individuals and third parties to assess and pursue potential business opportunities. Job Applications and Employment: We may post job openings and opportunities on our Services. If you respond to one of these postings, we may collect your personal information, such as your application, CV, cover letter, and/or any other information you provide to us.

2. Information We Collect From Third Parties AmpUp may collect information about you or others through our affiliates or non-affiliated third parties, services, and organizations. For example, Site Hosts may provide us with additional details about users who will be charging at the stations hosted by the Site Host, including contact information of others; or if you access our Services through a third-party application, such as an app store or a third-party login service, we may receive your personal information from them.

We may also collect information about you from non-affiliated third parties for fraud or safety protection purposes. We likewise may combine information that we collect from you through the Service with information that we obtain from such third parties and information derived from any other products or services we provide.

3. Information We Collect Automatically We may collect personal information automatically when you use our Services.

• Automatic Collection of Personal Information: We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during, and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, information related to your charging sessions, and other information about how you use our Services such as time or locations.

(a) Location Information: We may collect precise location information, such as where you complete a charging session, or otherwise in connection with your use of our Services.

• Biometric Information is Not Collected by AmpUp: Our Services may be used with a device (for example, an iPhone or an Android phone) that uses the device’s native applications to authenticate user identity through biometrics that are stored on the device itself (such as facial recognition or fingerprints). While we leverage the authentication provided by the device biometrics, we do not have access to this biometric information, and it is not possible for us to collect this biometric information.

• Cookie Policy (and Other Technologies): We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, and other technologies to automatically collect information through your use of our Services.

(b) Cookies: Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.

(c) Pixel Tags/Web Beacons: A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services.

How We Use Your Personal Information and the Purposes of Data Processing

We may use your personal information for our business and administrative purposes, as well as to market our products and Services. For example, we may use your information:

• To provide access to certain areas, functionalities, and features for your use of our Services and to manage your information and accounts;
• To disclose personal information with third parties as needed to provide the Services to you, such as financial and payment processing;
• To processing applications if you apply for a job we post on our Services;
• To register for events and for general promotion of our services;
• To personalize and improve your experience and engagement when you use our Services;
• To send you communications that may be of your interest to you, or otherwise communicate to you about your account, activities on our Services, and policy changes;
• To evaluate your proposals submitted to our website;
• To respond to your messages and requests, such as for customer or technical support;
• To operate, maintain, and improve our Services, as well as develop new products and services;
• To pursue our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
• With your separate consent, to process geolocalization data to provide relevant ads and offers to you;
• To detect security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
• To debug, identify, and repair errors with our Services and to ensure internal quality control and safety;
• To carry out activities to comply with our legal, auditing, or other contractual requirements;
• To authenticate and verify individual identities, including requests to exercise your rights under this Privacy Policy;
• To enforce our agreements and policies; and
• For any other purpose identified at the point of collection that is clearly disclosed to you at the time you provide your information, or with your consent, or for other purposes as requested by you, or as permitted by applicable law.

How We Disclose or Share Personal Information

AmpUp is committed to data privacy and safety and will share the information we collect from you in the following cases, all in accordance with the applicable law:

• At your direction or with your consent;
• With our Service Providers and vendors that assist us with the provision of our Services, which may include IT support, hosting, payment processing, customer service, and other related services;
• With our Affiliates;
• With Business Partners, such as Site Hosts when you connect with a AmpUp operated by a Site Host;
• With our Advertising Partners who may set tracking technologies on our Services;
• With other users or third parties you share or interact with;
• In connection with the negotiation, diligence, or actual merger, acquisition, financing, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider related to some or all of AmpUp assets or business; or
• We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to comply with law enforcement or national security requests and legal process.

Third Party Websites and Applications

Links to third party websites or applications may be made available through our Services. Clicking on such links will direct you to the website or application of a third party that we do not control. Any personal data you provide via those sites is subject to the Privacy Policies on those websites and is not covered by this Policy.

Your Privacy Choices and Rights

In accordance with applicable law, you may have the right to:

• Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company (the “right of data portability”);
• Request Correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;
• Request Deletion of your personal information;
• Request Restriction of or Object to our processing of your personal information; and
• Withdraw your Consent to our processing of your personal information

If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws.

Children’s Privacy

Our Services are available to persons over: (i) the age of 18, or (ii) the legal age of majority in the territory where he/she uses the Services or (iii) the minimum driving age in the territory where he/she uses the Services (the minimum age limit). If you are under the minimum age limit, and particularly if you are under the age of 13 our Services may be available to you only with the consent and approval of a holder of parental responsibility over you in accordance with the applicable law. AmpUp makes reasonable efforts to verify if the consent is given or authorized by the holder of parental responsibility over the person under the minimum age limit. In the event that we learn that you are under the minimum age limit, and particularly under the age of 13, and that you are visiting our online services without verification of parental consent, we will delete information collected from you.

Changes to this Policy

AmpUp may revise this Policy from time to time at our sole discretion. We will post changes in this notice, or as otherwise required by law. We suggest that you periodically revisit this notice to stay informed of any changes. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements, which may be through email or mobile application notification. By continuing to use the Service, you are confirming that you have read and understood the latest version of this Policy.

Contact Us

AmpUp is the controller of the personal information we process under this Privacy Policy. If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:

AmpUp, Inc.

1700 Wyatt Drive, Suite 8,

Santa Clara, CA, 95054

help@ampup.io